All of our dental assistants continue to take additional
training so that they can perform more complex functions. They
are referred to as "expanded duty dental
We have monthly
training sessions for our staff to learn new dental techniques and procedures
and they frequently attend the following continuing education programs.
Office scripting in order to
provide consistent dental education.
In office training on the
dental needs of patients with asthma.
Our Patient Care Advocate
and Treatment Plan Coordinator attended an all day workshop at
the University of Nebraska on customer service and
Our Patient Care Advocate,
Deb, and Treatment Plan Coordinator, Angelique attended a two
day training workshop in Denver for Advance Training in the
use of Dentrix. We have now upgraded our dental program
to 8.0. They will train the rest of the staff
about the features of this program with our goal being that of
having a "paperless" chart.
Our staff attended an all day
workshop on CPR, First Aid and emergency procedures provided
by Western Nebraska Community College.
The office staff attended the
West District Dental Meeting held in Sidney. They
attended a day long workshop on emergency procedures and
policies for dental offices. CPR and other emergency
procedures were covered and performed at this workshop.
As a follow-up on this material we have had an office meeting
and are updating our emergency equipment. We are
contacting the police, fire department and Valley Ambulance to
visit our office so they are familiar with how to effectively
reach our patient in an emergency situation. We are
performing mock emergency drills.
Dr. Peterson and our
assistants attended the next day's workshop at Sidney on impression
Jacque attended the Coronal
Polishing class presented by Creighton University.
She completed this course and is now certified to perform
Coronal Polishing for our patients. Congratulations
Our office manager is taking a
college credit accounting class in order to better serve
patients and staff.
Updated staff on current
regulations related to x-rays and radiation exposure and
Nebraska regulations governing these items. Covered
updated regulations on uniforms and the entire staff acquired
CPR individualized mask for personal use and protection.
Now: One appointment Root
Canals! Dr. Peterson and his staff have been trained
Endodontic equipment. No longer will you have to return for a
second appointment for a root canal close. The whole
procedure can be done in just one visit. This means less
time missed from work, school or family. You will only be
"numbed" once instead of twice or more.
Conducted an extensive review
of a years worth of articles written and presented in Dental
Economics. Updated staff communication board with latest
May 17, 18
Our whole staff attended a
workshop on Malpractice and the Dental practice in Rapid
City. The staff was very pleased with the current status
of our office policies in relationship to providing excellent
care for our patients. We discussed and reviewed our use
of informed consents and will be updating our consent forms
for Root Canals and Crown and Bridges as directed by our
insurance carrier. Each staff member was provided with
an extensive manual to assist them in explaining procedures
and policies to patients.
Dr. Peterson and Christi and Jacque attended a workshop in
Denver on root canals (Endodontics). This was a hands on
workshop introducing and using new endodontic handpiece
equipment. This new endodontic equipment will be
introduced into our practice during the month of May in order
to provide our patients with the latest, most effective root
Angelique went to workshop in Omaha on Electronic Medical
Charting Regulations. We are currently gathering the information
presented at this workshop and updating our policies to help
guide us as we move from paper to electronic
Nebraska State Department of Dental Regulations send out a
four page infection control evaluation to every dental office
in Nebraska. These evaluations were to be filled out on a voluntary
status. Each of our staff members filled out the evaluation.
This experience made the staff realize and appreciate what a
good job they are doing at meeting or exceeding these
standards of infection control.
We had staff training and
retraining on whitening. We discussed and reworked our
whitening program to include a new products DayWhite and Night
White which are ADA approved for whitening. We reviewed
and updated our emergency procedures and scheduled our CPR and
First Aid classes. We covered disaster planning.
During this month we covered
our emergency care plan for fire, tornadoes, nature disasters
and dental accidents. We planned April's continuing education
schedule, monthly team fun days, chocolate day, secret pals,
humor days and our summer schedule.
We discussed our goals for 2001
and listed our values as a team. Our teams top seven
values are: family, faith, honesty, loyalty, high work ethics,
positiveness and integrity. Our goals are to
always place the patient first and to communicate:
Phone conference on periodontal disease and
it's stages in relationship to patient education and patient care.
In service training using A.D.A video
"Senior Dental Care". The staff was pre and post tested on
their knowledge of this information. They also viewed Oral Dx Biospy
video to learn more about identifying pre-cancerous oral conditions that
can lead to oral cancer.
In service training using A.D.A video
"Good Guys Get Sued". Our Practice Mission Statement was
reviewed and S.O.A.P. charting discussed along with improvements in our
Our staff attended the Midwinter
Dental Conference in Denver Colorado for two days. They returned excited
and alive with new ideas. We meet for a staff meeting on 1/23/01 and
discussed insights gained from their conference. New personal and
professional goals were set for each staff member along with a motto for the
year. We planned monthly in-services to improve our communication within
the office and with our patients; to learn new skills, and relearn and update
Dr. Peterson and his wife attended a week long
workshop on Staff Appreciation and the Dental Team in Kauai. We hope our
patient's will personally experience and encounter a more motivated and cared
for staff during their visits to our office. This trip was a gift from
Smart Practice. We thank Smart Practice for this very timely gift!
January through December
Staff weekly reads articles
from : Nebraska Dental Association Newsletter, Dental Reports, Periodontal,
American Dental Association, Academy of General Dentistry, Impact, American Dietetic
Association, American Dental Assistants Association, Protec Materials,
Dental Products and more.
We travel allot in order to
continue to improve our care and quality of service that we provide to you.
September 14, 2007